![SAS VA with Map and Keywords](https://blogs.sas.com/content/statelocalgov/files/2021/12/Picture1-2.png)
Exciting possibilities with text mining for consumer protection
It is increasingly possible to use text analytics to explore different types of data. When a news story this summer caught my eye, I decided to see if I could use SAS Visual Text Analytics (VTA) and SAS Visual Analytics (VA) on customer complaints to provide information that might be