When protecting children, “entity resolution” can reduce the things agencies don’t know they don’t know. It’s a technological capability I wish I’d had when I led a child protective services agency. I have been involved in hundreds of determinations that would alter a child’s life trajectory. I was comfortable with
What happened to the adage, "What gets measured, gets done"? Though progress is being made, there are too many child protection agencies that have yet to understand the profound impact data-informed policy and practice have on performance outcomes, as well as staff retention and satisfaction. Without dipping deep into the
I remember when I first started in public child welfare 21 years ago and the word "outcomes" was introduced. At that time, we believed that if it felt good and children and families seemed happy that we were doing a good job - those were our outcomes. We were wrong.
