Tag: banks

New fees: The 2011 challenge for bankers?

There's an interesting article in Bank Systems & Technology entitled "U.S. Consumers Are Averse to Checking Fees, Survey Finds". At first glance, the title seems almost tautological; after all, who ISN'T averse to paying fees? Read a bit further, however, and you see that the issue is significantly more complex

Customer Intelligence
Waynette Tubbs 0
Banks: Bringing back the hometown feel

I’m attending a Bank Administration Institute (BAI) event in Las Vegas this week. BAI is well-respected for its research, professional development and networking opportunities for banks and banking professionals. The conference, BAI Retail Delivery, is primarily attended by community banks and large regionals, but the topics are anything but colloquial.