![From Email Overload to Efficiency: A Transformer-Based LLM Solution for SAS Tech Support](https://blogs.sas.com/content/subconsciousmusings/files/2025/01/annarticle-496x336.png)
SAS's Ann Kuo walks you through how SAS Tech Support developed an email classifier to clean up spam and misaddressed emails using SAS Viya's NLP-based text classifier
SAS's Ann Kuo walks you through how SAS Tech Support developed an email classifier to clean up spam and misaddressed emails using SAS Viya's NLP-based text classifier
SAS' Sophia Rowland breaks down the roles of each team member in a long-term machine learning project and how they can better combine their efforts to increase efficiency and efficacy
AI is increasingly prevalent in our daily lives, and this trend is unlikely to change anytime soon. This comes with risks, but by understanding these risks, we can build AI systems that mitigate them.