SAS Help Center: Your gateway to documentation

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If you've visited SAS documentation (also known as the "SAS Help Center") lately, you may have noticed that we've made some fairly significant changes in the documentation for SAS products and solutions. The new site is organized in a new way, search works a little differently, and the user interface has changed. These changes are part of our continuous pursuit to provide you with the best possible experience on our website.

Below you'll find a quick summary of what's new. Check out the SAS Help Center and let us know what you think.
(You'll find ways to provide feedback at the end of this post. We'd love to hear from you!)

The SAS Help Center

For starters, SAS documentation has a new location on the web: http://documentation.sas.com and a new name: the “SAS Help Center.” You'll notice the SAS Help Center homepage serves as a gateway to documentation for a number of SAS products and solutions. We've highlighted a few of the major product documentation sets at the top of the page, with a full listing of available documentation immediately following. The user interface contains many of the same features as the documentation you used on support.sas.com, but there are a few little differences. Perhaps the most significant - search works a little differently. More on that in a bit.

Content Organization

SAS documentation is now organized into topic-focused collections. For example, SAS 9.4 Programming docs are organized together in one collection, while SAS Viya Administration docs are together in another collection. You'll find collections for a number of different topic areas, with each collection containing all the documentation for that specific topic area. For a list of all topic areas, see the Products Index A – Z .

Searching the SAS Help Center

When you use search in the new SAS Help Center, be aware that you're only searching the specific documentation collection that you are using at the time. For example, if you're inside the SAS Viya 3.2 Administration documentation and initiate a search, you will only see results for the doc within the SAS Viya 3.2 Administration collection. If you prefer to search all doc collections at once, you can use the search on support.sas.com or use a third-party search tool, such as Google or Bing. (For tips and guidelines on using search, visit our “Help Center Tips” page.)

Feedback

We hope you agree these changes are improvements to the way we serve up SAS documentation, but we'd love to hear from you. We welcome your feedback. Please send your comments to yourturn@sas.com.

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About Author

Larry LaRusso

Principal Communications Specialist at SAS

Larry LaRusso is the editor of the SAS Tech Report and SAS Learning Report newsletters and the SAS Users, Learning Post and Analytics U blogs. He has worked at SAS since 2000 in marketing, communications, customer experience and management roles for both the Education Division and External Communications. You can follow him on Twitter @lalaru102.

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