SAS support site—not just another pretty face

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Sometimes you just need a new pair of shoes or a brand new hat. Something so small can add a pep to your step and allow you to see new opportunities in the same old places. Don't believe me? Try it. We did and I can't wait for you to see what we've been up to.

We took the support.sas.com site that you use every day and spruced it up. In a way, we gave it a new pair of shoes and a hat. Visit the site any time after Thursday morning, April 16 and see for yourself. All of your favorite content, your bookmarks, and your applications are right where you left them. They just have a fresh new look. The new look brings more alignment between www.sas.com and support.sas.com, making the transition between the two sites less shocking and easier for you to explore information from SAS.

Here's a glimpse of the new top navigation on support.sas.com.

New, open look for support.sas.com header
New, open look for support.sas.com header

In addition to the fresh new look at the top of all of the pages, we've created a new footer at the bottom of all pages.  This footer provides a collection of links to commonly used content on both support.sas.com and www.sas.com. These links make it easier for you to move from one area of sas.com to another with fewer clicks and interruptions in your activities. We looked at usage numbers and listened to your comments then selected a collection that we think will be useful on your daily usage.

New multi-link footer
New multi-link footer

We've done our part to give support.sas.com a little extra pep. Now its your turn to try it out and let us know what you think. As always, I look forward to hearing from you.

Have a comment? 

  • Leave a comment on this post.
  • Look for the Feedback link in the footer and send us your comment.
  • If you are attending SAS Global Forum, visit the support.sas.com booth in The Quad. My colleagues will be there waiting to show you all the great features and to gather your feedback.

Thanks for using SAS and support.sas.com!

Note: This content has been cross-posted from the Key Happenings at support.sas.com blog.

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Renee Harper

Online Customer Support Strategy

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