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Meagan Spangler 4
Self-assessments for SAS training courses

We all know SAS offers a rich variety of resources that help users to continuously build their skills.  However one of the biggest questions plaguing SAS users is ‘where do I begin’ or ‘what’s next’.  Considering the vast array of options to choose from, SAS developed several helpful tools to

Shelly Goodin 0
An unforgettable customer interaction

Bad customer service experiences burn into our brains, creating permanent recall. And although we rightfully expect good customer service across the board, truly exceptional customer care is also unforgettable. This month, I featured an interview with SAS Publishing sales representative Sharon Brandon in the new issue of SAS Publishing News.

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The graphs you could create: if only you knew how

You’ve got your raw data visualized, you need a graph that shows the results of a custom analysis, you have a mental image of the graph you want to create, but…you don’t know the procedure needed to create what you want. Sanjay Matange and Dan Heath have written a book

Learn SAS
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Author to author: top tips for new writers

SAS Press prides itself on being a place where users come to help other users. Collaboration is key here—not just between authors and the SAS Press team, but among authors alike. So we asked two of our authors, one experienced and one currently working on his first  book, to share

Learn SAS
Shelly Goodin 7
SAS author’s tip: SQL pass-through

Consultant Frederick Pratter continues his winning streak with this third edition of Web Development with SAS by Example. Web programmers of all levels will appreciate Frederick's many real-world examples and clean delivery. Speaking of delivery, I'd encourage those of you who attend SAS Global Forum and regional user group conferences to seek out Frederick if

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