Once more, with feeling


I'm a computer geek -- much more comfortable behind a keyboard than in front of a camera. But I was glad to put on a nice shirt and visit the SAS video studio so that I could record this message for SAS customers: how does SAS R&D work to support customers?

There are some other great videos in the "Discover SAS Customer Resources" series. Be sure to check out the one from Chevell in SAS Technical Support to learn about their services (including an average hold time of < 30 seconds!). (Chevell also uses demonstrative hand gestures in his video.)

See all the videos, and learn much more, at the SAS Customer Resource Center.


About Author

Chris Hemedinger

Senior Manager, SAS Online Communities

+Chris Hemedinger is the manager of SAS Online Communities. Since 1993, Chris has worked for SAS as an author, a software developer, an R&D manager and a consultant. Inexplicably, Chris is still coasting on the limited fame he earned as an author of SAS For Dummies.  He also hosts the SAS Tech Talk webcasts each year from SAS Global Forum, connecting viewers with smart people from SAS R&D and the impressive work that they do.

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