Pre Sales Senior Consultant - Manufacturing Leader Samuel joined SAS in June 2016 after a period working on product lifecycle management, customer relationship management and pre sales for other companies. His work has generally involved strategic development, and his roles have been largely customer-facing. Samuel’s focus is firmly on helping his customers to understand the business issues they face, which in the past have been particularly those connected to product lifecycle management, and enable them to introduce appropriate solutions to manage these issues. Samuel’s current work builds on his previous experience in both pre sales and manufacturing. He now provides sales and pre sales support on targeted major manufacturing accounts for SAS. His strategic development work focuses on developing business value for his customers, including considering how analytics can be used to help manufacturers obtain value from data from connected equipment and sensors to enhance productivity and enrich their business model.
What if, apart from the new organisation of production assets, the fourth industrial revolution also implies a significant evolution in the knowledge management intrinsic to each domain? What if new digital technologies allow the operational actors to simply access this knowledge, mostly derived from empirical methods, thanks to analytical methods and
Industry 4.0 has become a watchword for manufacturers, but I’m not sure the implications are clear to many. Hyperconnected customers are the fundamental premise of Industry 4.0 and they expect more than good quality. They expect their manufacturers to also behave like retailers and service providers. Real-time and predictive engagement
Manufacturers are not like Steve Jobs. He famously didn’t worry about market research when developing the iPod, merely assuming — some would say arrogantly — that the product was so good that everyone would buy it. He was right, but few would have his confidence. Manufacturers, by contrast, tend to
