Big data, by which most people mean Big Volume, doesn’t get you very far just by itself, but with the addition of Big Variety and analytics, now you’re talking. In fact, most organizations who are making headway into capitalizing on their data assets now refer to the process as "big
Do you ever stop and think about why it’s so hard to get really great customer service? As consumers, most of us are making transactions all day long, but it’s rare that someone actually surprises or delights us. More often, we rack up negative experiences. Think of what it’s like
Rick Wicklin created a nice example of using the SURFACEPLOTPARM statement to create a surface plot in SAS. As I read it, the question that immediately came to mind was: can I use this to create the famous SAS cowboy hat? The "cowboy hat" is a highly distributed example of
