5G – and 5 other good reasons for smarter network management
Intelligent Decisioning can help telcos adapt to disruption, meet new demands and plan for the future.
Author
Matthieu JoostenRSS
After finishing my PhD in comms sciences at City University London I worked as a strategy consultant, wholesale director and later as an IT director at a European telecom operator. Advised operators in the US, Middle East and Europe on their B2B, wholesale and digital strategies before joining SAS being the global industry leader for telecom and media industries.
Not on the high street?
Intelligent decisioning can help telcos survive the retail shutdown by accelerating the shift to digital channels
Tired of customer surveys? Telia knows better!
And as survey fatigue kicks in, challenges in customer satisfaction and NPS scoring abound: will data be still representative or will it become increasingly biased?