The COVID-19 pandemic forced government agencies to accelerate digital transformation efforts, and the Internal Revenue Service (IRS) was no exception. The IRS was already in a significant transition period, spurred by the Taxpayer First Act, which was signed into law in July 2019. The Act was designed to improve the
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IRS tackling big digital transformation and legislative challenges
Tax administration in the COVID-19 era demands data and analytics
In the early days of the COVID-19 pandemic, the issue of tax administration was low on the agenda for most. Beyond the obvious public health concerns, most business and government leaders were focused on how best to keep businesses afloat. But for those in federal, state and local governments responsible