People have high expectations not only from their favorite brands but also from public services. How do you ensure the smooth handling of citizen requests? How do you set the right priorities? Fortunately, data analytics and AI are game changers for these government requests. In a previous blog, we discussed
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How governments are turning data into smarter and faster public services
Meeting citizens’ expectations: How AI can help governments
Adopting analytics and AI in the public sector is changing how governments make decisions. Technology improves the efficiency and transparency of work processes, positively impacting service delivery to increasingly demanding citizens. However, many government organizations still need help fully embracing a data-driven culture. The Covid-19 pandemic is one of the
Why advanced analytics has a vital role in the fight against social fraud
Fraud remains a huge challenge for governments and inspectors at all levels, as fraudsters today are more successful than ever. Because many cases are so difficult to detect, there is tremendous potential for technologies such as analytics and AI to support investigations. The social inspectorates in Belgium have recently set