Many businesses across the United Kingdom (UK) face price increases, cutbacks, or potential closures as they grapple with rising energy costs. The utilities market is facing its biggest challenge. It is set to be under scrutiny for a long time - with a supply shortage, inflation, rising demand and the
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The COVID-19 pandemic is triggering a debt collection crisis for the energy and utilities sector. How can collections teams control an explosion in delinquent accounts? The collections process is a vital component of any provider's business model, but it’s often an area that doesn’t receive the attention or investment it
If you’ve switched on the news recently, you’ll have noticed how the words “supply chain” have now become part of Britain’s everyday vocabulary. From fuel shortages at petrol stations to the terrifying prospect of a Christmas turkey shortage, we’ve suddenly become aware of how precarious our society is, and how
Economists and forecasters have painted a gloomy picture of the impact of the COVID-19 pandemic on UK society. The impact of lockdowns and travel restrictions on many sectors of the economy was expected to put businesses at risk and pull millions of families into financial hardship. In the energy and
With unemployment at a three-year high, the socio-economic impact of the COVID-19 pandemic has hit the UK hard. While significant progress has now been made on the clinical side of the crisis, and the success of the vaccination programme is a cause for optimism, the impact on the economy will