Carl Farrell formerly led SAS teams across more than 60 countries around the world. He was the chief architect behind the long-term vision and operational strategy to ensure that growth and market potential are achieved.
I find I am so busy these days, I do all of my holiday shopping online. I set aside an hour, a glass of wine and my credit card, and I get the gifts ordered. The must-have gift for this year was a Dyson hair dryer. When the first site
Open. The very word evokes a sense of happiness and possibility. When you’re hungry at an odd hour and everything around you seems to be closed, that lone neon sign glowing in a restaurant window is a most welcome relief. When a shop or service you’ve longed for finally builds
“Give us 50K in bitcoin or you'll never access any of your data again.” Cybercriminals have many ways to hijack your data, and ransom schemes like the one above are just one trick of many. These “geeks gone wrong” are a real threat to customers and brands, and everyone knows
The Internet of Things, that glorious futurescape in which billions of connected devices take much of the work and tedium out of daily living. As human beings, we’re addicted to our stuff and what it does for us. So a world in which most of our cell phones and other
Technology has brought the world a great deal of good, but the downside is that we’re increasingly vulnerable to some seriously scary stuff: Terrorists taking control of airplanes through the in-flight entertainment system. Governments breaking into secure systems and stealing identities. Thugs messing with the steering of self-driving cars. When
Do you ever have stress dreams? You know, where you’re taking an exam for which you haven’t studied, or you’re forced to wait tables in a sea of angry restaurant customers? For many of us, the stress nightmare of the modern era involves trying to make sense of a never-ending
It’s that time of year again, and I have retail on my mind. Not only because we’re reaching the peak of the holiday buying season, but because we at SAS are getting ready for one the biggest events on our calendar, the National Retail Federation tradeshow in January. As I’m
You might assume that a battle-tested businessman with a gruff exterior and a taste for salty language lacks an inner child, but you’d be wrong. Exhibit A is this little-known fact: I have a soft spot for animated Disney movies. Now, I could try to bluff a bit and say
I’ve been told I have rocks for brains before, but right now I have rocks on the brain – the kind that are millions of years old and contain precious stores of oil and gas. One reason I have petroleum on my mind is that I’ve just returned from Brazil, where
The US health care industry is always getting a bad rap. It takes heat for being too expensive or not efficient enough or just too complicated. We know we need it, and that living long and healthy lives requires it. But we also know we love to complain about it
With as much as I travel, I have to confess that I’ve become a bit of a food snob. And for good reason, I might add. Two days in a Chilean hospital will make anyone stick with what they know and trust. After that experience, it was just me and
