One interesting outcome of regulatory reform in health care is seeing the use of the word "customer" filter into the dialogue in the industry. The context for that development in the United States’ health care industry is upheaval not seen in any sector of the economy since the government-mandated breakup
Tag: health insurance plans
The health care customer emerges amid industry upheaval
Health analytics affects every industry
The health and life sciences industries affect all other industries on two levels – our employers and governments are heavily involved as influencers in payment systems, and as individuals we all engage directly with health care organizations. Because of those two reasons, people in all industries have a stake in
Customer Intimacy - the Pharma Challenge
We are very pleased to co-sponsor a terrific Webcast with PharmExec Magazine on May 19 at 2:00pm ET (available on demand afterward) titled, Customer Intimacy – the Pharma Challenge. This is our opportunity to zero in on an industry with dynamics so complex that customer analytics holds great promise. Like