About this blogWelcome to Customer Intelligence, a blog for anyone who is looking for ways to improve the business of marketing and communicating with customers.
We strive to prompt new thinking in the way you tackle customer-related business issues. And we hope to inspire the use of analytics for everything from multi-level marketing to social media campaigns. Follow us here and on Twitter at @SAS_CI, or check out the Twitter hashtag #sasci.
Tagsanalytics b2b best practices big data blogging Blogging Tips chris brogan content marketing customer analytics customer experience customer experience analytics customer intelligence customer loyalty customer segmentation customer service database marketing digital marketing DMA events facebook internal alignment Internet of Things leadership lead nurturing marketing marketing analytics marketing automation marketing operations management marketing optimization marketingprofs mobile Multichannel Marketing nuts & bolts premier business leadership series real-time decisioning relevance retail sas global forum executive conference sas using sas social media social media analytics strategy twitter video web analytics
Subscribe to this blog
Wilson Raj RSS
Global Director, Customer Intelligence
Wilson Raj is the Global Director of Customer Intelligence at SAS. His responsibilities include collaborating with industry leaders, customers, alliances, sales, marketing and product teams to establish, evolve and evangelize SAS’s growth strategy for analytics-driven marketing capabilities.
With twenty years of experience in multiple industries, Raj has built data-driven brand value, engagement, and loyalty through expertise in integrating advertising, digital marketing, social media, multi-channel relationship marketing and public relations. He has held global leadership positions in marketing at Fortune Global 500® companies such as Microsoft, Novell. Medtronic, Philips, Ameritech (now AT&T Midwest). He also served in digital strategy roles at Publicis and also at VML and Wunderman—as part of Young & Rubicam Group at WPP.
Raj holds a B.A. in English and an M.B.A. from Brigham Young University, and a Certificate-in-Education from the Institute of Education in Singapore.
Generating rich customer insights – the centerpiece of successful marketing efforts – is more arduous and crucial in today’s digitally ...
Consider the last email or digital ad you received from a favorite retailer. It may have included an offer to ...
Marketers are walking a tightrope today with data privacy issues: Data can simultaneously bring customers and brands together and further ...
In the digital advertising space publishers—large and small—are operating in a complicated, fragmented environment, affected by the impact of digital, ...