When it rains, it pours

I have a call once a week with some folks on our communications team to talk about upcoming issues and activities, and to kick around my ideas for this blog. On our call this week, two of us were in the car on our way to the office, trying to […]

Post a Comment

Guessing vs. Knowing

I recently had the opportunity to spend a full day with one of our European retail customers. We met with more than 50 of its managers to talk about some of the challenges facing its industry – and some of the approaches (processes, technology, etc.) that leaders are using to […]

Post a Comment