My blogging lessons for the year

Looking back on my most popular blog posts for the year has given me a minute to reflect on some of our biggest news items in 2010. My five most popular posts, ranked by number of page views follows: Fortune says SAS is the best company to work for in […]

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The re-emergence of the customer

I found another interesting theme at our recent Premier Business Leadership Series event: the re-emergence of the customer. Companies that have been forced to focus on satisfying their immediate business needs are waking up and remembering that the future is all about how you deal with the customer. Personalized, focused […]

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Risk, fraud, innovation. Who’s in the driver’s seat?

There was another trend I noticed at our recent Premier Business Leadership Series event. Risk and fraud have been important areas of focus for us and our customers, and the downturn shed a lot of light on those areas. We had some great panel discussions on those topics at PBLS […]

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How the Mighty Fall

I’ve just started reading Jim Collins’ new book, How the Mighty Fall. I’m only on the first chapter but I’ve found a lot already that is relevant not just to us at SAS, but to any company that wants to survive the downturn and come out stronger. Jim points out […]

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