I found another interesting theme at our recent Premier Business Leadership Series event: the re-emergence of the customer. Companies that have been forced to focus on satisfying their immediate business needs are waking up and remembering that the future is all about how you deal with the customer. Personalized, focused [...]
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The Intelligence Quarterly magazine is published four times a year under the direction of Executive Vice President Mikael Hagstrom. Here, you can read Hagstrom's take on current and past themes covered in the magazine.
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