Winter Olympic inspiration for marketers

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I have always loved watching the Olympic games for so many reasons. To begin with, the Opening Ceremonies with the pageantry of the parade of nations is unparalleled. For me, that means pride at cheering my parents’ Brazil and Hungary teams, then the USA team, of course. Then there are the Greeks who started it all and the warm hospitality of the host nation.  And for the Winter games, we cheer all the unlikely tropical countries like Jamaica... And then there are the athletics.

John and Lauren at Winter Park, Colorado
Non-Olympic skiers at the top of their game.

There’s nothing quite like seeing someone at the top of their game. And every Olympian’s path was paved with long hours of training and dedication – in some cases a lifetime. Every athlete - even those emerging without medals inspire me because simply competing at that level is a pinnacle of achievement.  It’s an apt reminder that some of the most rewarding triumphs are the ones that are earned through sheer, hard effort. And not just random effort – it’s both deliberate and purpose-driven.

This year’s Olympic Games in Sochi, Russia delivered an early surprise that initially did not sit well with me, but I got over myself and eventually gained a very important lesson.

American snowboarder Sage Kotsenburg won the very first gold medal of the 2014 Winter Olympics in the men’s snowboard slopestyle event. I wasn’t even aware that slopestyle had become an Olympic event, but no matter – it’s fun to watch and undoubtedly difficult. The surprise for me was to learn that Kotsenburg used a trick in his winning run that he’d never tried before – he literally “winged it” during an Olympic event and then freely chatted about it to the press in interviews.

I was stunned that someone would do something so risky in such an important moment of their athletic career, and then I was equally stunned that he would be so cavalier about it. He added his own flair to the event and executed it beautifully, essentially ad-libbing the performance, and was handsomely rewarded as a result. It was such a contrast to the careful, measured precision characterized by almost any other Olympic event.  And as I heard the report on the radio the following day with his comments, it seemed like a slap in the face to all the other Olympians that competed in the seemingly more structured, established events where a hundredth of a second can make a difference in the medal earned.

Once I got over my initial reaction, there was no denying that Sage Kotsenburg is a talented athlete with many hours of training on the slopes in his history. And he competed in an event that’s new, fresh and full of new approaches and perspectives. At these Olympics, Kotsenburg won his event fair and square by embracing the looseness and individuality of the sport, the nature of which holds an important lesson for marketers.

Snow in North Carolina means a day off of school.
Maybe someday "snow saucer" will be an Olympic event.

Change is not only inevitable – it happened and is happening for marketers in unprecedented ways. Our ability to accept the accelerating change, and understand how to adapt is what will keep us in the game.

We still need to apply the rigor and discipline of the traditional side of marketing, and also be willing to explore new channels, to push the envelope and to innovate. And we need to develop a sense of when to take the risks that will differentiate our work in ways that are productive and positive. Taking those risks are what will help us grow professionally – and apparently, doing that can also win you a gold medal at the Olympics.

Congratulations, Sage - consider me inspired! So how about you? What has inspired you at the Olympics?

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About Author

John Balla

Principal Marketing Strategist

Hi, I'm John Balla - I co-founded the SAS Customer Intelligence blog and served as Editor for five years. I held a number of marketing roles at SAS as Content Strategist, Industry Field Marketing and as Go-to-Marketing Lead for our Customer Intelligence Solutions. I like to find and share content and experiences that open doors, answer questions, and sometimes challenge assumptions so better questions can be asked. Outside of work I am an avid downhill snow skier, hiker and beach enthusiast. I stay busy with my family, volunteering for civic causes, keeping my garden green, striving for green living, expressing myself with puns, and making my own café con leche every morning. I’ve lived and worked on 3 contents and can communicate fluently in Spanish, Portuguese, Hungarian and get by with passable English. Prior to SAS, my experience in marketing ranges from Fortune 100 companies to co-founding two start ups. I studied economics at the University of Illinois at Urbana-Champaign and got an MBA from Georgetown. Follow me on Twitter. Connect with me on LinkedIn.

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