It was a moonless night in April 1912 when the pinnacle of ocean travel technology and luxury, the RMS Titanic, collided with an iceberg in the North Atlantic, resulting in the deaths of more than 1,500 passengers and crew. A primary cause of the tragedy was that the captain and
Tag: business intelligence
As much as I enjoy dramatic reinterpretations, for this blog post I’m just going to talk to you about the complex challenges municipal organizations face in setting spending priorities. The complexity stems from competing aspects of the various projects vying for funding. Some of these factors are related to the
This is a dramatic interpretation of an actual conversation I recently had with the CIO of one of North Carolina’s leading cities. We discussed his experience using data quality, data integration, business intelligence and analytics in the daily operation of the city. I may have taken some...well, a lot of
Most management literature and studies posit that organizations with a clear mission and work objectives, understood by all levels of the organization, are the most productive. The key to that success is effectively communicating the mission, agreeing on key performance indicators and giving employees at all levels access to relevant
The single most costly employee benefit for any organization is health insurance, and the price is going up. From 2003-2009, the costs per hour worked for employee health insurance increased from $1.03 to $2.00. These costs continue to increase from 5%-7% per year. The reality is that employee health insurance costs will continue
Over my 32 year career in local government as a city and county manager I was faced with many difficult decisions during budget deliberations. Setting tax and utility rates, adding head count, determining compensation and benefits, calculating the appropriate mix of debt and cash for funding capital projects…these were all