I had the pleasure to sit in on a panel discussion at the the 9th Annual SAS Health Care and Life Sciences Executive Conference focused on the topic of understanding and managing customer behavior in the changing health care landscape. This panel was moderated by Dipti Patel-Misra Senior Manager in the Center for
I am at the 9th Annual SAS Health Care and Life Sciences Executive Conference, an extraordinary event that draws the best and the brightest leaders as both speakers and attendees from the pharmaceutical, health insurance, health care and related industries. One session featured speakers from Independence Blue Cross sharing their
The following is an entry reposted from a blog focused on healthcare and life sciences called A Shot in the Arm, by my friend and colleague Jason Burke. In it, he describes the creation of The Center for Health Analytics and Insights, and the contributing factors that made it both
In the health care field, the impact of fraud, waste and abuse on payers -- whether insurance companies, government agencies or self-insured employers -- is enormous. Fraud losses weaken a payer’s financial position, with fraud loss estimates rivaling net income. Fraud losses feed the escalating care cost curve, undermining a
SAS is very pleased to co-host a Webinar with HealthScape Advisors on May 4, 2011 at 1:00pm ET, produced by AHIP. This Webinar will highlight the role that customer intelligence can play in helping health insurance plans manage the challenges of healthcare reform, and is titled: Manage the Challenges of
There is a confluence of events happening this month that give us a great opportunity to spotlight one of the most complex and fascinating markets you can find anywhere: healthcare and life sciences (HLS for short). HLS includes all the industries that relate to caring for the health of individuals,
I am back home in Denver and catching up on all my thoughts from AHIP 2008. Every year I come back wishing I could divide my time exponentially. After all, a quick count of this year’s session tells me that I could only scratch the surface. In total, the Institute
Twice this year, I have been privileged to hear Clayton Christensen outline the principals around disruptive technologies and their impact on redefining industries. I left Friday’s closing day general session, “Diagnosing the Disease: A Disruptive Remedy for Health Care”, equally excited, reenergized yet perplexed. AHIP, again, did not fail to
As I head over to Moscone Friday morning, I keep thinking about one statistic I heard yesterday as presented by Dr. Sobel, The Permanente Medical Group: Who provides the largest source of care provision in the US? You do! 80% of all primary care is self-care. In today's age of
AHIP brings each year a bit of a surprise. In my pre-AHIP posting, I discussed the dedication to improving the healthcare system all the while your industry is being painted as the “bad guy”. That point was driven home this morning. As I was getting charged-up learning about the opportunities
An afternoon of sessions followed by the exhibit hall mania to the AHIP Opening Night Reception…..from the discussions to exhibits to the presentations, there is no doubt that the business of health insurance plans is changing…..but I am not convinced we are all on the same page as to how,
AHIP’s 2008 Institute is getting cranked up and the streets of San Fran are filling with bag-carrying registrants scurrying back and forth between their “conference hotels” (1 block to 15 blocks away) while the early session workshops are underway. This morning’s AHIP Evidence Policy “update” was a good supplement session
As we head into the week before America’s Health Insurance Plan’s annual Institute, just a few thoughts…….. How healthy is our healthcare system? It depends of course on your definition of healthy. Imagine spending 24/7 tirelessly working to improve “the system” and always being painted as the “bad guy.” What
