Hi Nick, I agree with all your points. To have a world calls SAS environment and to do these five points organizations need to have SAS administrators. SAS administrators are a cross bread of SAS analysts and IT and thus should be able to handle both environments challenges. And this adds to the responsibility and complexity of the tasks that SAS admin faces. To name a few challenges from both worlds: From SAS user’s perspective: helping resolve users problems, providing access to the various SAS software, libraries and data sources, improve business processes by automation, scheduling, participating in new projects and initiatives and finding new ways to make life easier for analysts From IT perspective: Maintaining SAS servers and ensuring availability 24/ 7, installing patches, upgrades, licenses, maintaining disk space, processes and healthy servers in general. Depending on the size or type of the organisation SAS admin responsibilities could be divided between SAS platform admin and SAS data admin or among several SAS admins.