MWSUG Conference ROI Demonstrated: It is my pleasure to give recognition and appreciation to MWSUG and the Innovation Room (formerly Demo Room) representatives for helping the PREMIER Bankcard SAS Users solve a critical production issue during the 1st day of the MWSUG conference on 9/26/2011. PREMIER completed its upgrade to SAS v9.2 and could not get certain Batch Submit code to complete execution. Chevelle Parker & Rick Langston worked closely with me interactively in the Innovation Room to solve this issue in just a few minutes. Their excellent customer support and depth of knowledge exceeded all expectations and eliminated potential production reporting delays. Additionally, I estimate that 1-2 weeks of valuable human resource time was averted that would have been expended for researching and implementing a solution to this problem. THANK YOU CHEVELLE & RICK and the MWSUG Program. Appreciatively, Rex Pruitt, Manager, MIS Analytics, Profitability & Risk Requirements.