I just returned from the SAS Global Forum 2010 conference in Seattle, WA. From Cary, NC, the travel time is about 7 hours, so I packed all of my necessities for the flight in my carry-on backup. Not counting snacks, the weight of the laptop, four magazines, and two books
Contributed by Gary Meek, Director, Documentation Development My team at SAS has tried many different things to get customers to tell us how we can serve them better. We’ve contacted customers directly (with their permission), worked with other customer touch points at SAS like Technical Support, Professional Services, and Education.
What do you get when you have a ballroom full of people discussing ways to make their companies better? Well, for one thing you get a room full of happy people, but for another you get a jam-packed day at the SAS Global Forum Executive Conference. Analytics was a key
My friend Meg Crawford wrote a great post yesterday previewing all the great social media activities planned for SAS Global Forum next month. Like Meg, it will be my first time attending SAS' biggest conference of the year and I couldn't be more excited to meet many of the customers
Contributed by Meg Crawford, Marketing Specialist, User & Customer Marketing Hi everyone! I'm Meg Crawford and I have a small and somewhat unhealthy obsession with social media. You may have seen me this year on Twitter as @Postgrad, on Facebook posting on the SAS Global Forum Fan Page, on LinkedIn,
SAS Global Forum will be here before you know it, and we’ll have the opportunity to meet with the world’s largest assembly of SAS users. If you’ve attended before, you know about what to expect. There are lots of learning opportunities available on Sunday morning and afternoon, so if you
Last Friday I had the pleasure of spending a rewarding hour sitting with Jan Squillace, a technical support analyst for SAS. Jan actually reached out to Christine and me, inviting us to “sit in on an hour of Tech Support Phone Duty, just to see what happens in the real
