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Kathy Council 20
Are you reading SAS eBooks?

2011 was a year when we immersed ourselves in the process of converting existing titles to eBook format. You can now read most of your favorite SAS books on your Kindle or iPad or access them for any device through the Google eBookstore. We are currently in the process of converting

Meagan Spangler 4
Self-assessments for SAS training courses

We all know SAS offers a rich variety of resources that help users to continuously build their skills.  However one of the biggest questions plaguing SAS users is ‘where do I begin’ or ‘what’s next’.  Considering the vast array of options to choose from, SAS developed several helpful tools to

Shelly Goodin 0
An unforgettable customer interaction

Bad customer service experiences burn into our brains, creating permanent recall. And although we rightfully expect good customer service across the board, truly exceptional customer care is also unforgettable. This month, I featured an interview with SAS Publishing sales representative Sharon Brandon in the new issue of SAS Publishing News.

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