In reply to Michael.

Michael,

The hotfix application relies on the software deployment registry to tell it what version of each product is currently installed, including hotfixes. By skipping the normal deployment tool and going directly to the product "setup.exe", the software deployment registry is out of sync, and therefore the hotfix tool is confused.

The recommended way to resolve this is, unfortunately, to go back and install the client application (EG and AMO) via the deployment wizard. However, if I were you I'd check with SAS Tech Support for potential other options.