In many ways, the early 1990s were the heyday of Special Investigation Units (SIU) for insurance companies, says Tim Wolfe, Director of Special Investigations for CNA, a commercial property and casualty insurance provider. Around that time, states started requiring companies to report suspicious claims and insurers increased staff to meet those
Tag: insurance
Tomorrow I was going to go visit one of our insurance clients. I was really looking forward to the meeting – a chance to share experiences with a strategic analytic team. Unfortunately, I got an e-mail from the team’s administrative assistant: “I’m sorry, but so-and-so needs to cancel. An important
I’ve been hanging out in Canada again, eh? Just last week, I snuck over the border to meet with some of our insurance customers in the Greater Toronto Area (affectionately known as “GTA”). This was my fifth trip this year and I’m pleased to say that not only have I
Summer has almost come to a close – and thank goodness! Up here in the Northeast, we’ve been subjected to tornadoes, hurricanes, floods and earthquakes. I’ve been waiting for the locusts to descend! And outside of dodging hail and charging my laptop with my car’s cigarette lighter when we lost
A midsize regional health insurer with approximately 3,000 employees across 10 locations in the Western United States created a role for a business continuity manager (BCM) reporting to the chief operating officer. In this organization, the enterprise risk management (ERM) functions, established in 2004, are owned by the chief legal
Ideally, enterprise risk management (ERM) is a centrally managed process in which the chief risk officer (CRO) retains responsibility for setting overall governance policies and monitoring all risk management functions. With reactions to the financial crisis of 2008 still in full swing and new solvency and capitalization requirements coming from
Okay…I don’t usually do the rah-rah SAS stuff, but it was a really great week here and I wanted to share. The Analytic Cheerleader is getting out her pom-poms and cheering for SAS! Since I’ve been a SAS employee for exactly 3 months, I thought it was a good time
Recently I was listening to an NPR (National Public Radio) documentary about the history of cancer and medicine’s evolution in understanding and treating cancer. This was an amazing story. I would venture a guess that nearly everyone who is reading this post has been affected by cancer in one way
As I mentioned in an earlier post, having an information strategy and analytic goals tied to key business objectives are critical components of being able to competitively leverage your analytic assets and capabilities. In general, in the insurance industry vertical I support, we don’t see many organizations that have a