Connecting the dots: Using enterprise decisioning for banking

A customer’s onboarding journey is often the most interaction they will have with their bank. Onboarding activities provide the first meaningful insights into what being a customer will be like, and they can make or break the long-term prospects of the relationship. Unfortunately, the onboarding journey at many banks is [...]

Connecting the dots: Using enterprise decisioning for banking was published on SAS Voices by Julie Muckleroy