Addressing insurance challenges amid digital transformation

Insurers are bracing for serious change as customer journeys continue to transform. IDC FutureScape predicts that by 2024, 50 percent of all policies of non-life and life insurers will be sold through a fully automated personalized insurance engine and client-guided customer journeys, creating stronger brand loyalty. A progressively more complex [...]

Addressing insurance challenges amid digital transformation was published on SAS Voices by Tom Galimanas