AI agents are reshaping government. What should leaders know?

AI agents are moving beyond individual productivity and into government operations.  According to Gartner, at least 80% of governments will deploy AI agents to automate routine decision-making, enhancing efficiency and service delivery by 2028. Because of this, government leaders are challenged to determine where they can deliver value with AI agents while maintaining public trust. Their [...]

AI agents are reshaping government. What should leaders know? was published on SAS Voices by Jennifer Robinson