With regulations and organized crime increasing, company investigators are challenged more now than ever to manage cases that can involve merging information across the organization. This can include unstructured documents such as email and social media sources – relevant when integrated with other information on the case.
Enterprise case management can help investigators enforce best practices and proper gathering of evidence while greatly reducing investigation costs. SAS Enterprise Case Management provides a structured environment for managing investigation workflows, attaching comments or documentation and recording financial information, such as exposures and losses.
One US insurer has seen remarkable benefits by pairing SAS Enterprise Financial Crimes and SAS Enterprise Case Management together. They have changed the Special Investigation Unit's approach to hiring. They now look for investigators with skills in searching patterns and thinking about fraud holistically- rather than one case at a time.
With the latest release of SAS Enterprise Case Management, it is asier to manage and file regulatory reports through a single fraud investigation system with a new report console/centralized hub. In addition to supporting multiple forms with varying jurisdictional requirements, hub users can file Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) via an intuitive point-and-click interface to manage e-flies and review regulatory reports. This on-demand reporting and management dashboard unites departments enterprise-wide.
“Leading case management technologies need to provide investigators with streamlined automation and convenience so cases are handled as effectively and efficiently as possible,” said Rodney Nelsestuen, Senior Research Director at CEB TowerGroup. "Organizations can then manage risk while mitigating operating costs, increasing efficiency, documenting compliance and improving business performance.”
Now, battling financial crime gets easier for case managers through streamlined cases and more effective workflow, resulting in reduced losses, greater chance for recoveries, and costs savings.