Performance Management expert (and SAS product marketing manager) Gary Cokins blogs regularly here at SAS on the latest developments in enterprise performance management. We always look forward to his insights and interesting take.
Just back from the Palladium (formerly Balanced Scorecard Initiative) 2009 Americas Summit, Gary noticed three major shifts in balanced scorecard messaging - particularly as articulated by balanced scorecard co-creators Dr. Robert S. Kaplan and Dr. David P. Norton and analyst/advisor Howard Dresner. Gary summarizes them as:
- Institutionalize BSC with software automation
- Create a culture for alignment of strategy to operations with metrics
- Apply business analytics to optimize
Click over to Gary's blog for details, and stay tuned to find out how he feels about the shifting sands.