Author

Norma Suarez
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Product Marketing Manager

Norma has more than 17 years of experience in the technology industry. Since joining SAS in 2004, Norma has been a dedicated product marketing and sales enablement resource for SAS Customer Intelligence. In addition, she has provided similar support to SAS Data Management (2009-2011) and SAS Solutions OnDemand (2013-2015).

Customer Intelligence
Norma Suarez 0
How do you #RealTimeWithSAS?

The concept of real-time customer experiences has been around for a while. However, the ability to deliver real-time customer experiences had been limited until recently. Real-time experiences are progressively and significantly influencing today’s customer journeys. Tomorrow, successful customer journeys will not happen at all without them. What is the meaning

Customer Intelligence
Norma Suarez 0
SAS is revolutionizing the real-time customer experience

Real-time customer experiences are an elusive yet coveted goal for all organizations. As competition intensifies in every single industry, organizations want to ensure they are providing customers with unforgettable results. Satisfactory is no longer enough. Not if you want your customers to come back. Forrester Principal Analyst Rusty Warner’s research