Key Happenings at support.sas.com - Sharing Updates and advances in SAS Online Support

Friday, October 9. 2009

Answering the questions from the feedback forms

We have recently added feedback forms and short surveys on some pages on support.sas.com. We don't ask for your e-mail address or require you to log in to the site. That means that all of the comments are anonymous. We think the ease of commenting will increase the amount of good feedback we receive. It seems to be working.

I have found a downside. Some of the comments express frustration about content that can't be found. If only I could contact the person and offer some help. I can't do that, but a girl with a blog can provide answers as blog posts. The comments are usually short, so I have to guess at the detailed meaning. May I get a few right!

Here's my first attempt.

Comment: I just wanted some common sample programs for statistical analysis.
Response: When looking for statistical analysis samples, bookmark these links:

Samples tagged as being about analytics.

Examples that investigate a variety of analytical techniques using SAS Software.

If these links don't deliver, visit the Statistical Procedures discussion forum.

Posted by Renee Harper in site usage, Tips & Samples, Q and A at 14:55 | Comment (1) | Trackbacks (0)

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There are also several analytical techniques submitted by SAS Users on sasCommunity.org. For example, on the sasCommunity Sasopedia you can find: http://www.sascommunity.org/wiki/Category:Analytics_and_Modeling

You may also be interested in reviewing the list of sasCommunity Tip of the Day Tips listed here: http://www.sascommunity.org/wiki/Category:Tip_in_Use

#1 Lainie Hoverstad (Homepage) on 2009-10-13 13:17 (Reply)

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ABOUT THIS BLOG

Welcome to the blog about SAS online support. Renee Harper (that's me) will keep you up-to-date about new and updated content on support.sas.com, as well as support services and software releases. I'll try to include relevant examples you can use -- sample programs and information about how others use SAS. I’ll be able to do this better if you join me – this is a place to share your ideas, successes, and frustrations.