Key Happenings at support.sas.com - Sharing Updates and advances in SAS Online Support

Thursday, April 23. 2009

Watching a forum

You can read the forums by visiting support.sas.com/forums, you can subscribe to any or all forums via RSS (look for the orange icon on the page), or you can set a watch that will deliver forum content to you via e-mail.

To set a watch, you must first login to the site. To watch a forum or thread, navigate to the appropriate forum page. The list of items will contain either Watch Forum or Watch this Thread. Select the link.

You can create customized watch settings, such as the frequency with which you receive email. To customize your settings:

Make sure that you are logged on to support.sas.com.
Select Your Control Panel from the list at the top right of the forums page.
Select Your Watches from the Your Control Panel box.
Select the settings that fit best with your reading and work habits.
Select Update.

You must create a forum ID before you can post. You will be promoted to create this ID. It is the name that appears next to your post. You can decide how much to reveal about yourself in this name. All SAS posters have names that end in @sas. SAS employees posting for JMP, have names that end with @jmp.

Updated April 23:
Notify me when there is a response to my post
If you find that watching your posts is taking more time than you want to spend with forums, this tip is for you.

Make sure that you are logged on to support.sas.com.

Select Your Control Panel from the list at the top right of the forums page.

Select Your Watches from the Your Control Panel box.

Select Yes for the first question and maybe the second:

Always watch threads I create
Always watch thread I reply to

When you turn on this setting, answers to your questions will appear in your email inbox on the schedule you specifiy.

Posted by Renee Harper in Discussion Forums at 14:29 | Comments (0) | Trackbacks (0)

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Welcome to the blog about SAS online support. Renee Harper (that's me) will keep you up-to-date about new and updated content on support.sas.com, as well as support services and software releases. I'll try to include relevant examples you can use -- sample programs and information about how others use SAS. I’ll be able to do this better if you join me – this is a place to share your ideas, successes, and frustrations.