Do you hear songs in your head that are appropriate for the moment? I do. This project has taxed my mental library of great song phrases. I’ve had to find a song for every emotion imaginable. Right now, I need a song for excitement, anticipation, nervousness, gratitude, and down right elation. I can’t think of one. With no song to soothe me, I turned to you and the blog.
I feel like an expectant father from one of those 50s sitcoms like Father Knows Best or Leave it to Beaver or something. Here’s the image: I’m sitting in a waiting room with a pocket full of cigars waiting for the delivery of the newest member to our family. I keep staring at those worn swinging doors waiting for a smiling nurse with a swaddled baby. Only it isn’t the 50s and I’m not an expectant father and this isn’t about a baby. Still, the feeling compares.... I’ll just busy myself waiting for the "all done" e-mail from our Webmasters.
I took a sneak peek and it is starting to look good. I hope you’ll give it a test drive on Monday. We are sure that you’ll like what you see. But don’t leave us guessing. There is an entire team of people at SAS waiting to hear what you think. Use the Contact Us form to let us know what you like, what you don’t like, and what you want to see next. Well, not too much about what you want to see next. Yet. We’ll start asking those questions in a few months.
Remember that the update will continue through the weekend. For best results, wait until Monday to visit.
One last thing before I give you a few URLs to check out on the site. I’ll be at NESUG in a couple of weeks. If you are there, stop by the Demo Room and tell me how your experience with the site has been.
Now, my recommended places to visit on support.sas.com:
- The Home page for news and updates
- Product Documentation listed by product from A- Z (support.sas.com/documentation)
- Knowledge Base (support.sas.com/resources)
- Course Selection tool (support.sas.com/training/us)
- RSS Listing (support.sas.com/community/rss)
- Samples & SAS Notes search and browse (support.sas.com/kb)
- Site Map (support.sas.com/sitemap.html)
Don't stop with these links. They just scratch the surface. Enjoy!
One Comment
You're not a Carly Simon fan?
http://www.carlysimon.com/music/Lyrics/Anticipation.html
So far so good with the new site -- more feedback to come, I'm sure.
One Trackback
[...] changes on support.sas.com. I remember writing a post one morning in October 2007 titled in part, Anticipation. I was waiting to unveil the new organization for the Customer Support Website. I was nervous and [...]