Tricia is a Business Operations Specialist at SAS Software. In her current role, she has the opportunity to interact with SAS users across the globe on a daily basis through a variety of channels, including social media—140 characters may not sound like much, but they sure keep this girl busy!
If you’re a SAS user, you know that SAS Global Forum is where you want to be! It’s our premier, can’t-miss event for SAS professionals—that includes thousands of users, executives, partners and academics. It’s also our largest users’ event, organized by users, for users, and this year’s event marks our
Customer Experience Day (aka #CXDay2019) is one of our favorite days of the year—when we can reflect on customer interactions, questions and feedback from the past year—and look to the year ahead for ways to enhance our customers’ experience, like expanding our support options and helping drive improvements to our website and self-service offerings.
Disclaimer: before you get overly excited, PROC EXPAT is not really an actual SAS procedure. Sadly, it will not transfer or translate your code based on location. But it does represent SAS’ expansion of the Customer Contact Center, and that’s good news for our users. Here’s the story behind my
On the search for some SAS notes, workarounds or sample code? What you may not know is that there are a ton of SAS resources out there providing examples, tips and tricks that are great to have in your tool belt! Many of these resources provide sufficient insight and resolutions
