Jedi SAS Tips - Favorite Resources for SAS Programmers

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I frequently get asked about my favorite book on a particular topic, how to find free SAS learning materials online, how to get help with SAS issues, etc. So I thought I'd share it with you here! Last updated 2/25/2020

Getting Started Resources

New to SAS? Here's your SAS Starter Kit
Free SAS Software for everyone (SAS On Demand for Academics)
Free SAS YouTube Tutorials

Online SAS Support Resources

Documentation

SAS Online Documentation – always a good start
SAS Online Docs: Choosing the Right Procedure - choosing the appropriate SAS tool
Helpful Documents for PROC SQL
SAS Graphics
SAS Code Samples and SAS Notes
- (SAS Tech Notes come from the SAS Tech Support database!)
SAS Global Forum (SUGI) Proceedings

Online Forums

SAS Communities
SAS-L LISTSERV – sign up for the mailing list, get free email help from SAS users world-wide. 

Blogs

SAS Users
Robert Allison's Data Visualization Blog Posts and Code Samples
Jedi SAS Tricks
Lex Jansen’s Custom SAS User Group Paper Search

FAQs About Tech Support

Who can contact SAS Tech Support?
Any licensed SAS user.

What can I expect from SAS Tech Support?
At SAS Technical Support, our mission is to "help our customers make the best use of our software products through effective and responsive support, active advocacy, and a broad and flexible range of self-help resources." In support of this mission, this list of services and policies will help set expectations for your relationship with SAS Technical Support. 

How can I contact SAS Tech Support?

  • Use the telephone for urgent, business-critical issues: +1 (919) 677-8008
  • Use the SAS Tech Support Web Form for all other issues.

What information will I need when contacting SAS Tech Support?

  • Your company name and the country in which you are operating
  • Your name, e-mail address and phone number
  • Site number, operating system and software release (see top of a fresh SAS session’s log)
  • SAS product involved (if known)
  • A succinct one-line description of the issue (subject line)
  • Detailed problem description, including ERROR OR WARNING messages
  • A description of any troubleshooting or research you’ve already done
  • Copies of your SAS program, SAS log & any other pertinent files. You can upload these when you are describing your problem using the Web Form

Training Options

Formal SAS Training

SAS Institute provides over 150 classes, including traditional classroom training, on-line “Live Web” training, and online self-paced training.

Self-Paced SAS Training

SAS Institute provides over 200 hours of self-paced training on a wide variety of subjects.
See https://support.sas.com/edu/elearning.html?ctry=us&productType=library

 

Mark's Bookshelf

Essential References:

Enterprise Guide Users:

SAS OnDemand for Academics:

Programming:

High Performance Programming:

Basic Statistics:

Data Visualization:

I hope you find these resources useful.
Until next time, may the SAS be with you!
Mark

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About Author

SAS Jedi

Principal Technical Training Consultant

Mark Jordan (a.k.a. SAS Jedi) grew up in northeast Brazil as the son of Baptist missionaries. After 20 years as a US Navy submariner pursuing his passion for programming as a hobby, in 1994 he retired, turned his hobby into a dream job, and has been a SAS programmer ever since. Mark writes and teaches a broad spectrum of SAS programming classes, and his book, "Mastering the SAS® DS2 Procedure: Advanced Data Wrangling Techniques" is in its second edition. When he isn’t writing, teaching, or posting “Jedi SAS Tricks”, Mark enjoys playing with his grand and great-grandchildren, hanging out at the beach, and reading science fiction novels. His secret obsession is flying toys – kites, rockets, drones – and though he usually tries to convince Lori that they are for the grandkids, she isn't buying it. Mark lives in historic Williamsburg, VA with his wife, Lori, and Stella, their cat. To connect with Mark, check out his SAS Press Author page, follow him on Twitter @SASJedi or connect on Facebook or LinkedIn.

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14 Comments

  1. Great collection! I definitely rely a lot on sasCommunity.org, the SAS Communities Forums, and I follow several of the blogs in my email. I really enjoy Robert Allison's blog posts and website for some great examples of data visualization, with full code.

    I see sasjedi.tips redirects to http://blogs.sas.com/content/sastraining/author/markjordan/.

    I also want to add a plug for Lex Jansen's website, http://lexjansen.com/. It uses Google's engine to search every SAS paper ever published/presented at a conference or user group meeting. Combined with sasCommunity.org, where these publications are categorized and link to each other and resources, and it's so easy to learn from the many brilliant SAS programmers out there and read about their work and ideas.

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