Reaching the new energy consumer

Whether it’s to reduce churn in competitive markets or to elevate customer satisfaction rankings in regulated markets, customer analytics is hot right now in utilities. However, the complexity that utilities have built into their processes and technologies over the past decades makes customer analytics a more challenging issue to tackle […]

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Innovation at the (grid) edge

Ask a utility executive about “the utility of the future” and you’re likely to get as many different answers as people you speak to.  Whether they’re energy service providers, customer energy advocates or masters of microgrids, the mechanism for maintaining utility revenues is uncertain. At a recent meeting of the […]

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Enhance first principles of engineering with analytics

In the energy industry, oil and gas companies as well as utilities are struggling with many changes at once.  First, they're facing what the oil and gas industry has coined "the big crew change," meaning the retirement of those with the most skills and experience on how to run their […]

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Forecasting success: Reliance Power meets customer and political expectations with SAS

In the game of energy forecasting, you’re never 100 percent right.  And for developing countries, forecasters face rapidly expanding economies and high political expectations. Such is the case in India.  With its relatively young population (median age of 26), India is expected to take over China as the world’s most […]

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Predictive analytics described in one word

At SAS Global Forum 2014 customers were asked to describe SAS in one word and they came up with quite a few including awesome, powerful, data, fun, easy, and of course statistics, analytics, and PROC.   Then I gave it some thought on what one word would I choose to describe SAS.  This […]

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Why analytics is better than simple if-then business rules

What's the differences between predictive analytics and basic reporting? Predictive analytics provides insight about what will happen in the future. Basic reporting only looks at past performance. Why is this difference difficult to grasp? It's partly because transitioning to predictive analytics requires change. And most people don't embrace change. Take […]

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Want real-time predictive analysis? You need Event Stream Processing

As more and more data is being collected and analyzed, it becomes even more important to have a strategy in place that will allow you to get value out of your data. Since it's humanly impossible for your brain alone to process fast streaming data, an event stream processing (ESP) engine […]

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Forecasting insights from nPower

In case you weren’t aware of the importance of forecasting for a utility company, it’s really BIG. Not only are you predicting the amount of power required to keep the lights on for fickle residential customers and for complex industrial businesses, you employ hedging strategies to protect against any unforeseen […]

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What is your perception of SAS?

Our perceptions can impact others and influence decisions.  As a result, I always like to understand each customer's perception of what SAS is and what we do. There is no right or wrong answer to this question, however the response provides me with a chance to listen to our customers. […]

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Top 3 ways analytics can help minimize storm related power outages

Within the utility industry, making sure customers (that would be you and I) have power at our houses, businesses, etc. is very important to the utilities themselves, but obviously to us as well.   Kathy Ball, who now works for SAS but also has 20 years of utility expertise, teamed up […]

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