In a recent blog I wrote about how big data is a game changer for the insurance industry. But the question that is often asked “What is big data”? Many people associate big data with the 4 V’s: Volume – The sheer size of data that is produced. Velocity –
A recent survey by Capgemini found that 78% of insurance executive interviewed cited big data analytics as the disruptive force that will have the biggest impact on the insurance industry. That’s the good news. The bad news is that unfortunately traditional data management strategies do not scale to effectively govern
The role of insurance is to bring some predictability, manageability and stability in what is in essence, a chaotic and uncertain world. So as we head into 2016, what are the big issues for insurers in the next 12 months? Below is just a selection of some of these issues:
What if a reckless driver adopted a more responsible approach because the car insurance pricing was based on driving habits? What if the senior from next door had the insurance payments based on kilometres driven, resulting in significant savings? This may be reality sooner than you think. The Internet of Things will revolutionise
Similar to claims fraud, money laundering is seen as a victimless crime, and often glamorized in movies and books. Think “The Wolf of Wall Street” and “Scarface”. But money laundering is a SERIOUS problem. According to a 2013 report, the United Nations Office on Drugs and Crime estimates that $1.6
Customer intelligence will help an insurance company deepen its customer insights, choreograph its customer interactions and continuously improve its marketing performance. Unfortunately for all the progress made in recent years on customer relationship management and getting to know customers better, insurance companies are still not focusing on customers as much
It’s rather appropriate that the rock band Europe recorded the hit “The Final Countdown”, because today, September 22nd, represents 100 days until the much anticipated (and delayed) European insurance legislation Solvency II will come into effect on January 1st 2016. Designed to introduce a harmonized, EU-wide insurance regulation, Solvency II
Big Data has become a technology buzzword. But how is Big Data changing insurance? Historically, insurance companies have used SMALL data to make BIG decisions. Today, insurers are using BIG data for SMALL decisions. What does this mean? Traditionally, insurance companies have aggregated data to group risks into broad categories
“Garbage in, garbage out” is more than a catchphrase – it’s the unfortunate reality in many analytics initiatives. For most analytical applications, the biggest problem lies not in the predictive modeling, but in gathering and preparing data for analysis. When the analytics seems to be underperforming, the problem almost invariably
Oh, how times have changed during my 20-plus years in the insurance industry. Data wasn’t a word we used much back in the 80s and 90s, unless of course you worked in those arcane and mysterious IT data centres. Even amidst the computerisation of the insurance industry in the 80s, many
