Alan Gormley, SAS’ Director of Customer Intelligence Solutions for EMEA, recently published an article titled “Using Online Customer Experience to Drive Sales.” The content of this article fits nicely with our learning and improving video, which explored the topic of doing something with the customer data we collect. Read Alan’s
This morning, as I was writing this blog post at the kitchen table, my 5-year old daughter ran into the room from watching “Sesame Street.” She excitedly announced, “Mommy, the letter of the day is R!” Too true. The recent NY Times story on the R programming language, which included
On the twelfth day of Christmas, analytics gave to me… Twelfth graders passing, Eleven pipes for piping, Ten cards for keeping, Nine nurses nursing, Eight beers for tilting, Seven Days of Swimming, Six bets parlaying, FIIIIIIVE Lion Kings, Four fraud alerts, Three linchpins, Two perfect gloves, AND A TIGER WITH
Saw an interesting Tweet (a post on Twitter) from investor and writer Paul Kedrosky today: "geeks only: five best data visualization projects of the year http://is.gd/cwIk" The link takes you to the FlowingData blog (created by a PhD statistics student in NY), and a post on some amazing examples of
Doug Henschen, Intelligent Enterprise Editor-in-Chief, in a recent blog post, provides his usual insightful analysis of the market as he cuts through the dizzying spin of IBM exec Ambuj Goyal. The general manager of IBM’s information management division questions the value of business analytics in an interview with Intelligent Enterprise.
In the long-running television sitcom “Seinfeld,” Jerry’s neighbor (and nemesis) Newman often commented on his job as a U.S. postal worker. Making fun of the mail; and post office; was a recurring theme. In the show’s final season, one episode was even titled “The Junk Mail I was reminded of