Kelly McGuire
Kelly McGuire RSS
Executive Director, Hospitality and Travel Global Practice

Kelly A McGuire, PhD
Executive Director, Hospitality and Travel Global Practice, SAS

Kelly McGuire leads the Hospitality and Travel Global Practice for SAS. In this role, she is responsible for driving the offering set and setting strategic direction for the practice. McGuire works with product management, sales, alliances and R&D to ensure that SAS solutions meet the needs of the market. She also works closely with IDeaS Revenue Solutions, a SAS company, helping to integrate IDeaS revenue management solution with SAS’ Customer Intelligence solutions. She has 20 years of experience in the hospitality industry. Before joining SAS, McGuire consulted with Harrah’s Entertainment on restaurant revenue management strategies for their major markets. Prior to that, she was a senior consultant at Radiant Systems. She also worked for RMS (Restaurant Revenue Management Solutions) providing menu item pricing recommendations to major chain restaurants.

McGuire has a BS from Georgetown University and a MMH and PhD in Revenue Management from the Cornell School of Hotel Administration. Her research has been published in The Cornell Hospitality Quarterly, Journal of Pricing and Revenue Management and the Journal of Service Management.

Recent Posts

Cornell Hospitality Research Summit Announces Call for Submissions - Analytic Hospitality Executives, This is your event!

We here at the Analytic Hospitality Executive along with our partners at the Center for Hospitality Research at Cornell, would like to strongly encourage all ... Read More

The 14 actions for hotels in 2014

Here are my 14 actions that our analytic hospitality executives should put on their “to do list” in 2014.  Five are higher-level – helping you ... Read More

What will 2014 Bring? Thoughts from the Research Faculty at Cornell’s Hotel School

Through our blog co-sponsor, the Cornell Center for Hospitality Research (CHR), we had the opportunity to interact with some of the research faculty at the ... Read More

The Analytic Hospitality Executive: 2013 – A year in review

The overarching theme for the Analytic Hospitality Executive this year was “Building a Strategic Analytic Culture”.  We strove to help our Analytic Executives set the ... Read More

Analytic Hospitality Executives - what happened to 2013??

If you are like me – as I suspect many of our Analytic Hospitality Executives are – you are sitting at your desk today thinking ... Read More

Pricing in a Social World: How consumers use ratings, reviews and price when choosing a hotel

With the advent of the Online Travel Agents (OTA’s), prices became transparent, and hotels were forced to pay close attention to how they were priced ... Read More

The journey to a strategic analytic culture: Integrating departmental analytics

For the next month or so, the Analytic Hospitality Executive will be talking about a milestone on the journey to a Strategic Analytic Culture: integrating ... Read More

Pricing in a social world: Five tips for revenue managers

The price transparency afforded by the advent of the online travel agents (OTAs) had a profound impact on the way that revenue managers think about ... Read More

An update on social media analytics for Hospitality

Social media has had a huge impact on hospitality over the last few years. Across all sub-industries and functional areas, managers are struggling to understand ... Read More

Hospitality analytics in 2013: a review

It’s hard to believe that we are already half way through 2013! As we head into the summer, it’s a good time to look back ... Read More