Kim Kaluba explains why good customer data management starts with trusted data quality.
Tag: customer data
.@philsimon chimes in with trust- and privacy-related recommendations
.@philsimon says that, once again, there's quite a bit to learn from Amazon.
.@philsimon on what's next for MDM applications.
Data virtualization simplifies increasingly complex data architectures Every few months, another vendor claims one environment will replace all others. We know better. What usually happens is an elongated state of coexistence between traditional technology and the newer, sometimes disruptive one. Eventually, one technology sinks into obsolescence, but it usually takes much longer than we expect. Think of
As consumers, the quality of our day is all too often governed by the outcome of computed events. My recent online shopping experience was a great example of how computed events can transpire to make (or break) a relaxing event. We had ordered grocery delivery with a new service provider. Our existing provider
I've been in many bands over the years- from rock to jazz to orchestra - and each brings with it a different maturity, skill level, attitude, and challenge. Rock is arguably the easiest (and the most fun!) to play, as it involves the least members, lowest skill level, a goodly amount of drama, and the
In The Princess Bride, one of my favorite movies, our hero Westley – in an attempt to save his love, Buttercup – has to navigate the Fire Swamp. There, Westley and Buttercup encounter fire spouts, quicksand and the dreaded rodents of unusual size (RUS's). Each time he has a response to the
A few years ago, I was presenting a morning course on master data management in which I shared some thoughts about some of the barriers to success in transitioning the use of a developed master data management index and repository into production systems. During the coffee break, an attendee mentioned
In my previous post, I outlined the main components needed for a phased approach to MDM. Now, let's talk about some of the other issues around approaching MDM: data governance and the move to enterprise MDM. Where does governance come in? Throughout your MDM program, it's important that deep expertise