How can Enterprise Performance Management be Summarized?

I spend a lot of time investigating and writing about just exactly what enterprise performance management is and how to define it. I am concluding there is no exact way to summarize it. Everyone has a different spin on it. What I do like is that in the last couple […]

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Playing in Traffic

I am inspired by the article by David Fisher, Director of the Defense Department's Business Transformation Agency, titled Performance Management is a Team Sport. He describes how his organization shifted its emphasis from traditional individual performance appraisals to a method that aligns organizational core mission goals with objective outcome-based metrics […]

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A Shift in Kaplan and Norton’s Balanced Scorecard Message

This week I attended the 12th annual Balanced Scorecard Collaborative (now called Palladium) Americas Summit conference. This conference attracts relatively more advanced and mature organizations who have implemented strategy maps and the balanced scorecard (BSC) concepts developed by Dr. Robert S. Kaplan and Dr. David P. Norton. I consider this […]

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Watchers and the Watched – Japanese Management Style?

I recently presented a half-day seminar in Tokyo on the topic of enterprise performance management. Have you visited the Asia-Pacific region? It's a place where culture intensely influences workplace practices. Having presented in Japan before, I was aware there would not be much discussion during my question-and-answer section at the […]

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