Board of directors’ dashboards – Navigation or naiveté?

Have you ever wondered about how well boards of directors do their job? I have. And I do not have a good answer. But I was stimulated by an article written by Donald Delves, President of The Delves Group, titled “Dashboards for Boards.” Ever since the Enron meltdown and numerous […]

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Kaplan and Norton’s future vision of the Balanced Scorecard

I define Enterprise Performance Management (EPM) much broader than its narrowly perceived view as a CFO initiative with a bunch of dashboards. Under EPM’s broad umbrella are these component methodologies: (1) profitability analysis; (2) forecasting, planning, and budgeting; (3) customer intelligence; (4) process improvement; and (5) strategy execution. The last […]

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Can analytics create people who can lead?

At a recent conference of The Association for Operations Management (APICS) where I was a presenter I attended a provocative talk by Alan G. Dunn, President and founder of GDI Consulting and Training Company. He questioned if leaders are born or can be grown. It is the classic “nature versus […]

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Start small. Think big.

Many organizations seem to have a problem getting started with performance improvement programs, initiatives, and projects including embracing business analytics. Is it analysis paralysis or brain freeze or just resistance to change? Why do they not know how to get started? Maybe they are easily distracted. Distractions due to increased […]

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Want to disprove a CEO’s wishful thinking? Use analytics.

How often have you heard executives proclaim that next year the target for financial results will be a substantial lift from the current year? For example a CEO may state, “Next year we expect to improve from a 10.3% to 15.4% rate of return on shareholder equity.” Is this leadership […]

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Rules for assuring poor performance

In 1773 Benjamin Franklin, one of the USA’s founding fathers, wrote a pamphlet aimed at the royalty of England titled Rules by Which a Great Empire May Be Reduced to a Small One. Satire is one way to get your point across. I apply my own style of satire here […]

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An Interview with a CEO You Might Want to Work For

Have you ever worked for an organization where you doubted the leadership capability of your CEO, Managing Director, division president or head of your agency? Have you ever been disturbed that your organization is not living up to its full potential in terms of its use of analytics and enterprise-wide […]

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The Urgent Crowds Out the Important

Do you ever wonder why it takes so long for organizations to adopt modern managerial methods than can help them make better decisions on a daily basis? Methods (and the software technologies that support them) such as business intelligence, analytics and balanced scorecards have proven benefits when it comes to […]

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Drivers – Not Just for Golf or Cars

What causes something else to happen? In the field of management the popular term for the “cause” is a driver. An example would be that the more sales calls that a sales person makes on prospects, the more likely a sale will be made. Last week I enjoyed a presentation […]

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I’m Dancing With the Performance Management Stars !

This blog, unlike my usual ones, is a shameless promotion of a conference that I will be speaking at along with nine other Enterprise Performance Management thought leaders. Each of us has our own niche, and conference attendees will receive the speakers’ most recent book – lots of diverse knowledge. […]

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