Do You Want to Learn More about Designing Scorecards and Dashboards?

There is little consensus today about what a performance management scorecard and dashboard is. There is even more confusion about the difference between them. An excellent source to learn more about them is at Dashboard Insight. Peter Traynor is this portal’s editor. As organizations embrace the full vision of performance […]

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Why Do You Have to Be A Sociologist to Implement Performance Management?

In "Activity-Based Cost Management: An Executive Guide,” I mentioned that most organizations believe that implementing this modestly advanced costing methodology is 90% math and 10% organizational change management with employee behavior alteration. In reality it is the other way around. And it’s even more extreme in the case of successfully […]

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What Does It Take to Successfully Implement Performance Management?

Everyone seems to be talking about implementing the components of the performance management framework. Some organizations have even created a "Director of Performance Management" position. But what is involved to successfully implement the full vision of performance management? The editors of Business Performance Management magazine recently asked me this question. […]

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Do you trust your management accounting system?

Wish you could trust your accounting system as much as investors trust the financial reporting from U.S. capital markets? I consider the problem in my latest DM Review column, "If Only Internal Financial Transparency Were as Good as the U.S. Government's SEC Laws." Here's an excerpt: I predict it is […]

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Invulnerable Today but Aimless Tomorrow

I continue to be intrigued by the fact that almost half of the roughly twenty-five companies that passed the rigorous tests to be listed in the once famous book by Tom Peters and Robert Waterman, In Search of Excellence, today either no longer exist, are in bankruptcy or have performed […]

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Fortunately Not Banned in Boston

One of journalists’ many admirable capabilities of is their knack for getting right to the heart of a topic. Is it just knowing how to make the most of limited time or a sixth sense they possess? I recently flew to Boston – where there is a concentration of publications […]

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The World Bank – Still Focused on its Mission

The World Bank has recently been in the news about the controversies with its president and his eventual replacement. Although leadership can make a big difference in changing an organization’s culture over many years, from month to month an organization tends to focus on its mission. I recently observed this […]

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Signal or Noise?

I have a new article available at Dashboard Insight about making performance management work. Here's an excerpt: A misconception about a balanced scorecard is that its primary purpose is to monitor results. That is secondary. Its primary purposes are to report the carefully selected measures that reflect the strategic intent […]

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